Terms of Service
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Web/App Opt-in, Subscription
a.Your consent to receive SMS messages from Pulmonx Corporation is initiated via a checkbox on our web form at the time of subscription. By checking this box, you agree to receive a confirmation text message from us. To complete the opt-in process and begin receiving text messages according to the terms outlined here, you must reply ‘YES’ to the confirmation text. Failure to reply ‘YES’ will result in you not being subscribed to the SMS service.
b.When you opt-in to the service, we will send you a message asking you to confirm your signup. Text YES to 20526 to receive Zephyr® Valve Alerts. Message and data rates may apply. Message frequency will vary based on your use. Text “HELP” for help. Text “STOP” to cancel your subscription and no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.
c.By opting into Pulmonx’s SMS service, you agree to receive periodic text messages about our products or health-related information tailored to your interests. The text messages are not intended to be a substitute for professional medical advice or to provide a medical diagnosis.
- In addition to your opt-in mobile phone number, we may collect other personal data, including name, , email address, zip code and birth date, to provide you with information related to our products, as well as for internal research and to perform user experience improvements.
- We retain your data for as long as necessary to provide you with the information you have requested or until you choose to opt-out of our services, or for other essential purposes such as complying with our send you information. You can formally request removal from our systems by emailing us at opt-out@pulmonx.com.
- You can cancel this service at any time. Just text “STOP” to 20526. After you send the message “STOP” to 20526, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.
- If at any time you forget what keywords are supported, just text “HELP” to 20526. After you send the message “HELP” to 20526, we will respond with instructions on how to use our service as well as how to unsubscribe.
- T-Mobile is not liable for delayed or undelivered messages.
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As always, message and data rates may apply for any messages you send or receive in connection with your subscription. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
For all questions about the services provided by this short code, you can send an email to copdhelp@email.zephyrvalve.us (or call us at 833-364-2673). - If you have any questions regarding privacy, please read our privacy policy.
If you do not see an email from “Val at Zephyr Valve” in your inbox within 15 minutes of signing up, go to your “Spam” folder within Gmail. (You may have to click "More" to see the Spam folder.) Select the email from "Val at Zephyr Valve."
There will be a gray box at the top that says “Why is this message in spam?” Click the “Report Not Spam” button. This will move the email to your inbox.
Go back to your inbox and open the email. Click on the icon next to “Val at Zephyr Valve”, you’ll see a person icon with a “+”. Click that, and you can add Val to your Contacts list. If you don’t receive a second email from us in a few days, please check your Spam folder again.
